Q: How long does it take to deliver?
R: North America, Europe: 7 working days
Q: How long does it take for first charge?
R: It depends on battery capacity. Due to Air Safety Reason, all batteries are allowed to pre-load with 60-80% only.
Ppower 18650 2600mah: 2-3 hours (with Ppower charger)
Ppower 16340 cr123 700mah: 0.5-1 hours(with Ppower charger)
Ppower 14500 750mah: 0.5-1 hours(with Ppower charger)
Ppower 26650 4000mah: 3-4hours (with Ppower charger)
Q: How long does it take for normal charge?
R: It depends on battery capacity.
Ppower 18650 2600mah: 3-4 hours (with Ppower charger)
Ppower 16340 cr123 700mah: 1-1.5 hours(with Ppower charger)
Ppower 14500 750mah: 1-1.5 hours(with Ppower charger)
Ppower 26650 4000mah: 4-5 hours (with Ppower charger)
Q: Is cr123 700mah 3.7V rechargeable compatible with Arlo Wireless, Reolink Keen, Argus?
Q: What is the difference between 1.2V AA/AAA and 3.7V Lithium Ion batteries?
R: For rechargeable 1.2V AA/AAA, they are usually applied into normal devices like remote control, game controller, clock, etc; For 3.7V Lithium Ion Batteries, as the voltage is higher, it is usually used in some high drain devices like tactical torches, flashlight, Portable fan, security cameras, aerial photography accessories etc. Please make sure your device can accept up to 4.2V batteries, otherwise it may damage your device.
Q: One/Some slot(s) in charger does not have signal after inserting the battery?
R: Please adjust the battery lightly in order to get the best connection
Q: Charger does not have signal after connecting with power?
R: Please contact email@example.com
Q: When inserting the fully charged batteries into Arlo camera, it shows only 50%!
R: Please use them til it reaches 0 capacity before recharging them
Q: Battery does not have signal in charger after several time of use?
R: It may due to dropped voltage, please try to use the charger to charge a few time; if problem remains, please contact firstname.lastname@example.org , it may need special charger to activate the battery
Q: When inserting the fully charged batteries into Arlo camera, it shows only 50%?
R: Please use them till it reaches 0 capacity before recharging them
Please check and make sure the batteries +/- are installed correctly. The battery percentage on the Arlo camera should show 90-100% as soon as the fully charged batteries are placed in. When we see 50% or less as soon as installed, it is often due to the orientation of batteries and will only read it as half.
Q: Can I mix use the rechargeable cr123 with non rechargeable cr123 in the camera?
R: Please do not mix use the batteries as the voltage for the batteries are different . Rechargeable cr123 : 3.7-4.2V; Non rechargeable cr123: 3V. It may damage the batteries or device